Best Buy Price Match Policy Explained: Amazon, Walmart & More

Best Buy is one of the largest electronics retailers in the US, and its price match guarantee is designed to keep it competitive. The idea is simple: if you find the same item at a lower price from an eligible competitor, Best Buy will match it.

This policy applies to both in-store and online purchases, and includes well-known retailers like Amazon, Walmart, and Costco. Best Buy’s price matching policy helps customers save money while ensuring they don’t have to shop elsewhere for the best deal.

In this guide, you’ll learn how the Best Buy price match guarantee works, how to request a price match, which competitors qualify, and what exclusions apply. You’ll also see how to take advantage of post-purchase adjustments and how tools like Priceva can help track competitor prices in real time.

Best Buy’s price match guarantee promises to match a competitor’s price for an identical item that is immediately available. This applies to both in-store and online purchases, but the competitor must be on Best Buy’s approved list.

The best buy price match guarantee also covers price adjustments during your return and exchange period. If the price of an eligible item drops after you buy it, Best Buy will refund you the difference.

Items must match in brand, model number, and specifications. The competitor’s price must be verifiable via a current advertisement or website listing. For online matches, the item must be sold directly by the competitor—not through third-party sellers.

This policy benefits customers by ensuring they always get the best available price without needing to shop around. For Best Buy, it’s a competitive strategy that helps maintain loyalty in a market where price transparency is only a click away.

Best Buy will match prices from a range of approved retailers. These include major national chains, warehouse clubs, and specialized electronics stores. Prices from these competitors must be for items in stock and immediately available.

Third-party sellers on marketplace sites like Amazon or Walmart are not eligible. The item must be sold directly by the competitor listed below.

Best Buy also price matches local competitors’ websites if the store is within your market area. Competitor’s prices must include any applicable delivery fees for accurate comparison.

The best buy price match policy works both in-store and online, but the process differs slightly.

For in-store matches, bring proof of the competitor’s price—either a printed ad, a screenshot, or a live webpage on your phone. Go to the Customer Service desk or speak with a Customer Specialist at checkout. They will review and verify the price.

For online matches, you can use the chat function on BestBuy.com or call 1-888-BEST BUY. You’ll need the competitor’s website link showing the lower price and product details. Price match requests via email are not accepted.
If you’re ordering online for in-store pickup, complete the price match before finalizing the purchase. Only the original purchaser can request a post-purchase price match.

Best Buy offers price adjustments during the return and exchange period. If you find a lower price from Best Buy or an approved competitor after your purchase, they will refund the difference.

You can price match multiple times during this period. For example, if an item drops twice within your window, you can request a refund each time. Pre-orders are automatically adjusted if the price drops before release.

This applies to both online and in-store purchases, but only the original purchaser can make the request. For scheduled deliveries, adjustments must be processed before delivery.

For businesses, tracking competitor prices is essential in markets where policies like the best buy price match guarantee create constant price pressure. Priceva’s price monitoring tools can automatically track thousands of SKUs across Best Buy and its qualified competitors.

With real-time alerts, you can respond instantly when a competitor drops a price, either adjusting your own or preparing for a price match request. Automated tracking also helps retailers plan promotions, avoid being undercut, and keep their offers competitive.

This is especially valuable for brands selling through multiple channels, ensuring price consistency and compliance with pricing policies.

The best buy price match policy has important exclusions:

• Marketplace products sold by third-party sellers on Amazon, Walmart, or Newegg.
• Clearance, refurbished, open-box, or pre-owned items.
• Membership-only prices (unless you have the membership).
• Black Friday, Cyber Monday, and other special event pricing.
• Bundle offers, “free gift with purchase” deals, and financing offers.
• Contract cell phones or carrier installment plans.
• Liquidation sales, coupons, trade-in offers, or gift card promotions.

Services such as delivery or installation are not eligible for price matching. Certain transactions like Best Buy Education or Best Buy Business orders may be excluded. Items with limited quantities or advertised as “limited” may also be ineligible.

Warehouse club pricing like Costco or Sam’s Club can be matched if you have a valid membership. However, prices that require a store-specific credit card may be excluded.

Best Buy won’t match prices below cost or prices from unauthorized sellers. Mobile app pricing is eligible if it’s from an approved competitor and the item is in stock.

Special rules apply for phones purchased on installment billing plans. Sales tax holidays and regional promotions are handled according to local regulations.

To make the most of the best buy price guarantee, plan your purchases. Compare prices across qualified competitors before you buy, and keep tracking prices during the return and exchange period.

Always confirm that the model number matches exactly and that the competitor has stock. If you’re shopping online, take advantage of live chat for quick verification.

By acting quickly and keeping good records, you can match prices or request adjustments multiple times, ensuring you get the best possible deal.

Only items sold and shipped directly by Amazon are eligible. Marketplace listings from third-party sellers do not qualify for Best Buy’s price match guarantee.

Yes, as long as you are within the return and exchange period. You can request multiple adjustments if the price drops more than once during this time.

No, Best Buy excludes Black Friday, Cyber Monday, and other major promotional events from its price match guarantee.