The razor-and-blades pricing model is a strategy where a primary product is sold at a low price, or even at a loss, to drive recurring sales of complementary, higher-margin items. This approach is famously associated with products like razors (where the razor is inexpensive, but replacement blades are priced at a premium), printers (low-cost printers with expensive ink cartridges), and gaming consoles (affordable consoles paired with premium games). Also referred to as the “bait-and-hook” strategy, this model hooks customers with the initial product and locks them into a system requiring ongoing purchases.
The key advantage of the razor-and-blades model is its ability to generate a continuous revenue stream from customers after the initial purchase. It is highly effective in industries where customers are likely to make repeat purchases, enabling companies to secure long-term revenue. However, this strategy requires careful balance—the primary product must be affordable enough to attract customers without compromising profitability. Additionally, the recurring purchases must provide sufficient value, as excessively high prices for complementary items can lead to customer dissatisfaction and erode trust.
The razor-and-blades model is most effective in markets with strong customer loyalty, where customers are willing to commit to ongoing purchases of complementary products.