Price discrimination is a strategy in which a company charges different prices to different customers for the same product or service, based on factors such as age, location, purchase volume, or time of purchase. This approach is commonly used in industries like transportation, entertainment, and telecommunications, where customer segments have varying willingness to pay. For example, airlines often charge different prices depending on booking dates, and movie theaters may offer discounts to students or seniors.
Price discrimination enables businesses to capture more value by tailoring prices to customer-specific demand and sensitivity. This strategy is effective in maximizing revenue, as it allows companies to cater to diverse customer segments. However, it requires careful segmentation and transparency to avoid customer dissatisfaction, as some may perceive price differences as unfair.
Price discrimination is most successful in markets with varied customer profiles and limited price comparisons, where customers are more likely to accept differentiated pricing based on perceived value or specific benefits.