Privacy Policy

We are eager to make our website and service work properly, ensure security and provide you with better experience. Cookies are also essential as a marketing tool. That is why we place cookies on your device.This Privacy Policy note describes Our policies in regard to collection, use and disclosure of Your information while You use the Service. The note also informs You about Your privacy rights and legal basis of the information collection.

Priceva uses Your Personal Data in order to improve the Service. It is important to Us to provide Users with advanced services and make Your experience better. By using Priceva service, You agree to the collection and use of the information in accordance with this Privacy Policy.

Priceva bears responsibility for lawfully processing your data as carried out on our website.

We never sell personal data and we carry out all processing operations in strict compliance with the EU General Data Protection Regulation (“GDPR”) (specifically but not limited to Article 6(1)(b) to (f) and Article 28).

For the purpose of this Privacy Policy, personal data means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier (cookies) etc. (the “Personal Data”).

When you visit our website we store the name of your User Agent; browser ID; the website from which you visited us from; the parts of our website you visit; the date and duration of your visit. We also collect and store your Google Analytics ClientID and your user ID; your IP address. IP address and/or country preference is used to approximate your location to provide you with a better service experience.

When you sign up for Priceva you need to provide us with your email address. In your Priceva account we may ask you to provide us with some Personal Data: your first/last Name, website, phone number, skype ID, links to your social media accounts.

The account data may be processed for the purposes of operating our website, identifying you as a user, providing our services (e.g. sending reports), ensuring the security of our website and services, maintaining back-ups of our databases, marketing purposes and for communicating with you.

You may manage your Priceva account as you wish. You may delete it or restrict a processing mode. Following termination of your account (by deletion), we may retain your personal data (in part or in whole) in order to meet any regulatory and reporting requirements for the timeframes stipulated by law and in order to be able to address customer service issues. Any other personal data we would have been processing on your behalf would be deleted within 72 hours.

We process this usage data to facilitate your access to our services and to assure its comfortable usage. Some Personal Data is needed to improve our communication with users and to be more efficient. We also want to improve the quality of our services and develop new ones as well as for our marketing purposes. Usage data is used to recognize and stop any misuse. We also process usage data in an anonymized form for statistical purposes and to improve our website.

The legal basis for this processing is your consent and our legitimate interests, as monitoring and improving our website and services.

We do not knowingly collect personally identifiable information relating to children. In the event that we learn that we have collected personally identifiable information from anyone under 18 years of age without prior parental or legal representativ’s consent, we will take steps to promptly delete such information. By providing your personal information to Priceva, through the Service, you represent that you are at least 18 years of age or older.

Cookies are small data files or pieces of information transferred onto computers or devices by websites.

Priceva uses cookies to process information including standard internet log information, user ID of the visitor if he/she is a registered user, details of the visitor’s behavioral patterns upon visiting our website.

Cookies are collected in order to provide you with a better experience, ensuring the security of our website and services, as well as marketing purposes. to facilitate the use of certain functions.

Cookies are stored on your individual device and you have full control over their use. You may deactivate or restrict the transmission of cookies by changing the settings of your web browser. Cookies that are already stored may be deleted at any time by yourself or by appealing to our support team - support@priceva.com (we would help you to delete cookies if such deletion is technically possible).

If you visit Priceva website with cookies deactivated, you may possibly not be able to use all of the functions of our website to the full extent. You will not be able to opt-out of any cookies or other technologies that are “strictly necessary” for the functioning of our website and services.

If you want to learn more about cookies, read our Cookies Policy statement.

On our website you have the opportunity to contact us to ask questions, for example via the contact form or via online-chat. We ask you for your contact information (e.g. name, email address etc.), a summary of the problem you are experiencing, and any other documentation, screenshots or information that would be helpful in resolving the issue. We use this data in connection with answering the queries we receive.

If you receive emails from us, we may use certain analytics tools to capture data such as when you open our email or click on any links or banners our email contains. This data helps us to gauge the effectiveness of our communications and marketing campaigns.

On our website it is also possible to request a personalized demo for discovering all features and possibilities of our service., In that case we ask you for your contact information such as name, email, your skype ID or google hangouts ID, your phone number. We use this data in connection with responding to your demo requests. Through the demo you may also share with us your personal information that we may use during the demo and later for the purpose of improving the level of our services and other marketing purposes.

We receive information about you and your activities on and off the Priceva from third-party partners, such as advertising and market research partners who provide us with information about your interest in, and engagement with, our Services and online advertisements; or from social medias such as Google Hangouts, Google Plus, Facebook, Twitter etc, if you want to sign-up with your social media accounts or add this info to your Priceva account.

We may share your personal information with our third-party service providers, such as analytical services, payment processors, CRM services and others. These service providers may have access to personal information as needed to perform their functions. Third parties with whom we share your data currently include, but are not limited to, Google, SendPulse. We transfer your billing details to payment systems to process payments. We may process or keep your payment information such as the last four numbers of your card, expiration date and payment system (such as Visa or MasterCard) and transfer it to the payment processing system.

These service providers are carefully selected and meet high data protection and security standards. We only share information with them that is required for the services offered and we contractually bind them to keep any information we share with them as confidential and to process Personal Data only according to our instructions.

We will only pass your data on to third parties without your express consent if we are obliged to do so by statutory law or an instruction by court.

We may occasionally send you notification emails about updates to our product, legal documents, offer customer support or marketing emails. Except for cases where we are required to do so by law (e.g. notifying you of a data breach) or for providing to you a normal usage of Priceva service (e.g. service messages for password recovery etc.), you will have the opportunity to unsubscribe from receiving these messages free of charge.

We collect and process information about you only where we have legal bases for doing so under applicable laws. The legal bases depend on how you use Priceva services. This means we collect and use your information only where:

• We need it to provide you Priceva service, including to operate it, provide customer support, demo and personalized features and to protect the safety and security of our service;
• It satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote Priceva and to protect our legal rights and interests;
• You give us consent to do so for a specific purpose; or
• We need to process your data to comply with a legal obligation.

You have a right to be informed of Personal Data processed by Priceva, a right to rectification/correction, erasure and restriction of processing. You also have the right to receive from us a structured, common and machine-readable format of Personal Data you provided to us.

We can only identify you via your email address and we can only adhere to your request and provide information if we have Personal Data about you through you having made contact with us directly and/or you using our website and/or service. We cannot provide, rectify or delete any data that we store on behalf of our users or customers.

You can exercise any of the rights mentioned in this Privacy Policy in your Account and/or by contact with Priceva’s team: support@priceva.com. In the event of questions or comments relating to the use of Personal Data you may also contact Priceva team: support@priceva.com.

Where you have provided consent, you may withdraw it at any time, without affecting the lawfulness of the processing that was carried out prior to withdrawing it. Whenever you withdraw consent, you acknowledge and accept that this may have a negative influence on the quality of the Priceva Website and/or Services. You further agree that Priceva shall not be held liable with respect to any loss and/or damage to your Personal Data if you choose to withdraw consent.

Where Personal Data is processed for the above purposes on the basis of Priceva legitimate interests, under the GDPR, you may object to such processing at any time. To do so please contact: support@priceva.com.

In addition, you have the right to lodge a complaint with the data protection authority in your jurisdiction.

You have the right to ask us to delete or remove Personal Data when there is no good reason for us to continue processing it. To do so please contact: support@priceva.com.

We will usually store your usage data for a ten years or until such time when you withdraw your consent for us to do so. All other data as specified above will be retained for as long as is necessary for the purpose(s) for which we originally collected it. We may also retain information as required by law.

We may revise this Privacy Policy from time to time. The most current version of this Privacy Policy will govern our practices for collecting, processing, and disclosing personal data. We will provide notice of any modifications by posting a written notice on our website.

If you have a Priceva account, we will notify you of any material modifications by sending you an email to the email address associated with your account unless you have unsubscribed from all email communications. Your use of the website and/or services following the effective date of any modifications to the Privacy Policy will constitute your acceptance of the Privacy Policy, as modified. All changes to this Privacy Policy automatically take effect on the sooner of the day you use the website and/or services, or 30 calendar days after they are initially posted on our website.

On our Website could be links to other websites that are not operated and controlled by Us. When you click on such links, you will be directed to a third party’s site.

We do not control and assume no responsibility for the content, privacy policy or actions of any third-party websites or services.

We strongly recommend You to familiarize yourself with the Privacy Policy of every website you use or visit.

Contact email address: support@priceva.com